Usually, orders will be processed within 24 hours of your purchase. Your order can be in transit for up to 3 weeks before you receive it.

There is a way for you to determine how much time it will take before you receive an item.

In fact, when looking at the order you placed, there should be on the top of your screen a space that indicates to you a timeframe in which your parcel should be delivered. This timeframe averages from a couple of days to about two weeks, all depending on the product and the distance between you and us. By referring to this, you will have access to a maximum date at which you should receive your parcel. 

We ask you to be patient since it sometimes takes more time than expected for carriers to deliver you your parcel.

Due to the current outbreak, there are outstanding delays with all the carriers and we do not know when things will be getting back to normal.