Your order

Folder for adding Your order articles

Refund or return process
General process As a third-party seller, we cannot directly refund you and we need to follow the rules of the e-commerce platforms.  The refund process is...
Fri, 5 Jun, 2020 at 9:09 AM
Your item arrived damaged
Your item arrived damaged If your item has unfortunately reached you damaged or with missing pieces, you will have to send us a return request from the pla...
Mon, 29 Jun, 2020 at 10:45 AM
Packaging your order for a return
Return request Once your return is approved, you have to package your item correctly so it reaches us in its original condition. To send us a return reques...
Fri, 5 Jun, 2020 at 9:15 AM
How to get your invoice
Fri, 5 Jun, 2020 at 9:01 AM
How to request a return on Amazon
Fri, 5 Jun, 2020 at 9:14 AM